Refund Policy
GRUPO IMPULSE LTDA. · CNPJ 37.837.482/0001-49
Av. Carlos Gomes, 281, Sala 604, Mont Serrat, Porto Alegre/RS, CEP 90.480-003, Brazil
Contact: contato@suporteimpulse.com
1. Refund Period
You have 7 (seven) calendar days from the date of purchase to request a full refund, with no questions asked.
2. How to Request
Send an email to contato@suporteimpulse.com with the subject line "Refund Request" and include your full name, registered email address and order details. Requests submitted within the 7-day window will be processed within 10 business days.
3. Access Revocation
Upon approval of a refund request, access to the purchased content will be immediately revoked.
4. After the Refund Period
After the 7-day window has passed, no refund will be issued, except where required by applicable law.
5. Chargebacks
Initiating a chargeback without first contacting our support team may result in permanent suspension of access to the platform.
6. Contact
For any questions about this policy, contact us at contato@suporteimpulse.com.